Guarantee
CERBEROS PRODUCT WARRANTY
We want you to be able to rely on Cerberos products in all situations. That is why we offer a limited lifetime warranty on our products, , covering defects in materials and workmanship during normal outdoor use.
The warranty covers:
• Defects in materials and workmanship (e.g.(failure of straps, buckles, or stitching without any external cause)
The warranty does not cover:
• Damage caused by external objects such as rocks, branches, or other sharp objects
• Damage caused by biting, scratching, or other animal-related damage
• Misuse or improper maintenance
• Harnesses purchased before 2023
If the product has a manufacturing or material defect, we will replace it with a new product or product part.
Warranty Claims:
To file a warranty claim, please contact us via email and include the following:
• A clear photo or video of the defect
• A receipt or proof of purchase showing the place and date of purchase