Warranty
CERBEROS PRODUCT WARRANTY
We want you to be able to rely on your Cerberos products in all situations. That's why we offer a limited lifetime warranty on our products, covering manufacturing and material defects under normal outdoor use.
The warranty covers:
• Material and manufacturing defects (e.g. failure of straps, buckles or stitchings without external cause)
The warranty does not cover:
• Breakage due to foreign objects like stones, branches or other sharp objects
• Damage caused by biting, scratching or other animal caused damage
• Misuse or improper maintenance or accidents
If the product shows a manufacturing or material defect, we will replace it with a new product or part of the product.
Warranty usage:
You can apply for a warranty by contacting us by email and attaching:
• A clear picture/video of the defect
• Proof of purchase or proof of place and date of purchase